FAQ

Get on-time and on-budget results, increase team collaboration,
improve visibility into project milestones and track your project progress

Subscription

Are there any signup fees, termination fees or hidden fees we should know about?
MyWebTimesheets has no hidden fees. No signup fees or termination fees, or any other additional fees. The price you pay is just the fixed monthly subscription charges based on the plan you've chosen. For smaller accounts less than $50 per month, subscription is to be paid annually. We can help you set up and data import of your current employee and project information to get you started quickly at no extra cost. For accounts with more than 75 employees there will be additonal reasonable set up fees for data import and set up.
Can we host MyWebTimeSheets on our own servers?
Currently we offer only the cloud based version of MyWebTimesheets. We are continuously adding new features and enhancing existing ones, your cloud subscription always gives you the latest features of MyWebTimesheets.

Attendance / access control system integration

Can we integrate with our access control system?
Yes. If you send us the data format for your bio-metric or access control system we can integrate it with MyWebTimesheets.com to show discrepancies. Please write to us at support@mywebtimesheets.com to make a request and send us sample data.

Customization and Language support

Can we customize MyWebTimesheets for my company?
We accept customization requests from all our customers and will incorporate the ones that are suitable for all into the product. Additional customization requests can be done at additional charges for larger accounts. Please contact us at support@mywebtimesheets.com with your requests.
Can I define Projects and Tasks in different languages other than English?
Yes - MyWebTimesheets.com accepts text in any language. Email templates can be created in your language - so all emails that go out can be in your language.
Is MyWebTimesheets.com available in other languages besides English?
Currently we have introduced only English. We have requests from our customers for other languages are planning to introduce them on a priority basis in the near future.

Data Security and backups

Is MyWebTimesheets.com hosted securely? What about confidentiality of our data?
Our servers are hosted professionally and your information is safe and secure with us. We use https SSL for data transfer between servers.
Can I export my data?
You can easily export your data to CSV. All reports can be generated in Excel and PDF formats.
Is our data backed up in case of an emergency?
Your data is safely backed up every night. We can perform a full restore in case of any emergency.

Payment terms

How do we pay for MyWebTimesheets.com?
We currently accept Paypal, Visa, Mastercard, and American Express credit cards. Payments are made on a monthly basis or can be made in advance for a year.
What happens if we upgrade or downgrade?
When you upgrade, you are instantly upgraded to the higher plan and you will only be charged the higher rate on the next invoice. When you downgrade, you are instantly downgraded and you will begin paying the lower rate on the next invoice.

New Updates

How often is MyWebTimesheets.com updated?
MyWebTimesheets.com is updated every week as new features are introduced and enhancements done to existing features. Our Latest Update section will be updated every time we introduce new features. All new features are included in your monthly subscription.

Calendars

Can I integrate MyWebTimesheets.com with iCal or my Outlook calendar?
Yes. Your personal calendar is exportable in the iCalendar format, which is used by a lot of popular calendar systems, such as Google Calendar and Outlook.
Can I view my Team Calendars and Yearly calendars
Yes you can view Team calendars, monthly calendars and yearly calendars of staff easily.

API

Does MyWebTimesheets.com have an API for data interchange?
Yes - Please contact us at support@MyWebTimesheets.com for more information regarding our API.

Company Branding

Can I use my Company Logo?
Yes - you can upload and use your company branding in the top banner. We also have options for white labelling. Please write to support@MyWebTimesheets.com to find out how.
Can I resell MyWebTimesheets.com with white labelling in my markets?
Yes - Please write to us at support@MyWebTimesheets.com. We welcome enquiries from interested HR Consultancies and customers to improve the reach of MyWebTimesheets.com around the world.

"Free up your time and save costs using MyWebTimesheets"

Timesheet management made simple and easy for employees to use and managers to bill.